Paper compliance
fails in three ways.
Most field service businesses still capture compliance on paper or basic PDF forms. The gaps are consistent, predictable and expensive when a client or auditor finds them first.
Records captured wrong
Field Operatives completing forms at the end of the day from memory. Times approximate. Details missing. Photos forgotten. The record is a reconstruction, not a capture.
Records lost in transit
Paper forms lost between site and office. Scanned PDFs emailed to a shared inbox nobody monitors. Records that exist on-site but not in the system when the client asks.
Gaps found by the client, not you
A compliance breach discovered by your client in an audit costs significantly more than one you caught internally. The difference is whether your system monitors compliance proactively or retroactively.
What field operatives capture. How it gets there.
Every compliance type is captured in the TotalCtrl mobile app at the point of work. Everything is stored, timestamped, geotagged and attached to the correct job record automatically.
Gaps found before
the job closes.
Jerrold monitors every job for required compliance documentation as work progresses. When a certificate is missing or a signature not captured, he flags it to the field operative and the planner before the job is marked complete.
This is not a retrospective report. It is a live monitor that prevents compliance gaps from existing in the first place.
Built around the compliance you actually answer to.
Whatever the regulator, the auditor, or the client wants to see at renewal — TotalCtrl captures it on site, attaches it to the right job, flags gaps before the job closes and exports the audit pack in seconds. Below are the regimes our customers evidence most often, with the standards each one anchors to.
SFG20 · BS 8210 · ISO 41001
Facilities management compliance
PPM visit frequencies tracked per site against SFG20 task schedules. Asset inspection logs. RAMS and SSOW captured on the field operative's device at the start of every job. Single audit pack per FM contract on demand.
BS 5839 · BS 5266 · BS 9251 · BAFE
Fire safety compliance
Fire alarm testing (BS 5839-1, monthly through annual), emergency lighting (BS 5266, monthly function plus annual full discharge), sprinkler servicing, dry and wet riser test certificates, fire door inspections. Geotagged photo evidence at each test point.
F-Gas · TM44 · BS EN 378
HVAC & refrigerant compliance
F-gas record keeping with refrigerant type, charge volume and leak test outcome captured per visit. TM44 inspections logged against the asset. Refrigerant logbook auto-builds from job records — no separate spreadsheet to keep.
BS 7671 · EAWR 1989
Electrical compliance
Electrical Installation Condition Reports (EICR, BS 7671) issued per circuit, with observation codes (C1/C2/C3/FI) selectable from the field operative's device. PAT testing schedules tracked against asset. EAWR 1989 maintenance evidence collated per site.
LOLER 1998 · BS EN 81
Lift & hoist (LOLER)
Statutory thorough examinations every 6 months for passenger lifts, 12 months for goods lifts. Examination reports filed against the asset record. Defect notices and follow-up actions tracked to closure with the responsible field operative named on each.
Gas Safety (Installation and Use) Regulations 1998
Gas Safe compliance
CP12 landlord gas safety certificates generated from the mobile app at appliance level. Gas Safe registration captured per field operative; jobs requiring gas work cannot be assigned to an uncertified operative. Annual renewal alerts flagged 60/30/7 days out.
HSG274 · L8 ACOP · BS 8580
Water hygiene (Legionella)
L8 Legionella risk assessments captured against site asset trees. Monthly outlet temperature checks (hot ≥50°C, cold ≤20°C) recorded in the app with deviations escalated. Tank inspections, descaling and chlorination evidence pulled into the site audit pack.
HSWA 1974 · CDM 2015 · COSHH
Health & safety
RAMS sign-off required before a job can move to In Progress. COSHH assessments tied to substances stored on the asset. Working-at-height permits issued and closed in the app. Near-miss reporting captured in two taps with photo support.
Other regulated environments — water utilities, rail, education, healthcare — run on similar capture patterns. Book a demo and we’ll show how TotalCtrl handles yours.
Compliance pack for any site, contract or period. In seconds.
By site
Every job, certificate, photo and signature for any site, exported as a single PDF. Client-ready without any manual document retrieval.
By contract
Full compliance record for a contract period. Used in renewal conversations, client reviews and audits. Generated from the dashboard in under 10 seconds.
By date range
Any date range, any combination of sites and field operatives. Useful for regulatory submissions, insurance audits and internal reviews.