Question 1

Who can refer a business to TotalCtrl?

Accepted Answer

Current TotalCtrl customers. If you are not a customer yet and want a conversation, book a demo instead and we will take it from there.

Question 2

Is there a limit on how many businesses I can refer?

Accepted Answer

No. There is no ceiling. Refer as many field service businesses as you like, and each one earns its own 10% share for the first twelve months after they sign up.

Question 3

What exactly do I earn when a referred business signs up?

Accepted Answer

10% of their monthly TotalCtrl contract value, paid every month for the first twelve months after they become a paying customer. If their contract value changes partway through the twelve months, your share follows it.

Question 4

When does the 10% start, and how do I get paid?

Accepted Answer

Your share starts the month the referred business begins paying us, and runs for twelve months from that point. We settle it monthly, either as a credit against your own TotalCtrl bill or by BACS transfer, whichever suits you. Tell us which when the first payment is due.

Question 5

What does the business I refer actually get?

Accepted Answer

A hand-held data migration from their current system, priority onboarding so they are live in weeks rather than months, and a sales conversation that starts on their terms rather than from a script. The 10% share you earn is paid by us, not by them, so it does not change the price they are quoted.

Question 6

Do I have to pitch TotalCtrl to them?

Accepted Answer

No. Send us the business name and a contact, and our Coventry-based team handles the introduction and the demo. You are making an introduction, not running a sales call on our behalf.

Question 7

What if I refer someone who is already talking to you?

Accepted Answer

If a business is already in open conversation with our sales team before your introduction lands, we will tell you honestly rather than claim credit for a referral that was not yours. In practice this is rare, and most introductions from customers are genuinely new to us.

Question 8

Who can I call if I would rather talk it through?

Accepted Answer

Call 03300 577 170 and ask for the TotalCtrl sales team. Any introduction given over the phone is treated exactly the same as one made through the form on this page.

The best referrals come from
the field, not the office.

One introduction, two businesses better off.

A proper thank-you, every month, for a year.

A sensible start, not a cold one.

Three steps. No sales pitch required.

Give us the name and a good contact.

Referral programme: common questions.

Know a business wrestling with its software?

The best referrals come from the field, not the office.